At approximately 5pm on Monday 18th February, Burger King’s Twitter account was hacked. Regardless of the obvious nightmare for the fast food outlet’s communications team and ensuing crisis management, there was an upside to the ordeal. 1. It gave us all a laugh If we disregard the racial slurs,...
I listened to a fascinating programme on Radio 4 the other night. Titled ‘Creative Destruction’, the show explored how traditional companies, many of whom had been in the UK for years, had closed their doors as they are no longer able to compete with younger companies. The simple economics of...
There have been rumours going around for the last few weeks on the internet that Facebook has posted all private messages prior to 2009 on users’ walls. This caused some consternation in the Triggerfish office – not because we’d all sent outrageous messages to various contacts in our younger...
Someone recently pointed out to me that no one in the office possesses a degree in public relations. At Triggerfish, we have degrees in law, politics and sociology, international studies, history, journalism and even English language and linguistics. It certainly adds up to a knowledgeable bunch of...
Last week I attended a Social Summer CIPR seminar with Julio Romo (Independent Communications Consultant, Digital Strategist and Trainer @twofourseven). It was great to be in a room with such social media savvy people and Julio was very enlightening, it’s hard not to be engaged when someone who is...
London living is awash with perks, and for me the top one quite simply has to be the sheer choice of eating establishments out there. On second thoughts, scrap “simply” – there is nothing simple about it! Perhaps I should start from the beginning: upon moving to London almost two ago from York,...